Meet the Team

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Rebecca Mills

Executive Director

Rebecca Mills has over 20 years of experience in the senior living industry. An East Tennessee native, Rebecca was raised in Kingsport, Tenn. Her mother was the Director of Nursing at a local nursing home, which is where Mills initially discovered her passion for working with seniors. She attended East Tennessee State University and earned a degree in Healthcare Administration. Prior to joining The Pointe at Lifespring, she held the Executive Director role for a skilled nursing home for 14 years. She has also served as the Activity and Social Services Director for a senior living community. When not at the community, you can catch Rebecca and her husband, Todd at the ball field cheering on their two girls, Lily and Madelyn.

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Chelsea Irwin

Senior Lifestyle Counselor

Chelsea has been serving seniors in Knoxville and surrounding areas for nearly 10 years. She finds her passion in helping families navigate the journey to find an assisted living and/or memory care home for their loved ones. Chelsea is well connected in the Knoxville senior industry and prides herself on being a true partner with the families she serves. Her bubbly personality paired with her heart for seniors to enrich their golden years makes her the perfect person to help guide you during this time. In her spare time, Chelsea enjoys spending time with her family. She is a Halls native and now resides in the Corryton area where her family attends Fairview Baptist Church. They are avid lake goers, specifically Norris Lake and she loves the Vols!

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Lisa Conner-Crisp

Health and Wellness Director, LPN

Lisa Conner-Crisp joined The Pointe at Lifespring in May of 2019 as our Director of Nursing. She began her career in the medical field in 1995 as an in-home certified nurse assistant (CNA). Lisa’s love for the senior population continued to grow as she was able to use her skills to serve others. She has worked as an activity assistant, an activity director, a CNA II and medication assistant all in North Carolina. In May of 2010, she finished college and was pinned as a licensed practical nurse (LPN). Lisa moved to Knoxville in September 2010 and worked for the next eight and a half years as a Memory Care director.
Lisa is married to Mark, and they have six children and nine grandchildren. Lisa is a Christian and her faith in God is a very important part of her life. She also enjoys playing the piano, reading, crocheting and spending quality time with her family.
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Monica Maples, LPN-CDP

Director of SHINE Memory Care Program, LPN

Monica Maples serves as the Director of Memory Care at The Pointe at Lifespring. She has over 20 years of nursing experience in dementia-related care and is a Certified Dementia Practitioner. Before working in health care, Monica worked as a supervisor and office manager. She found her passion for nursing after caring for her grandmother who was diagnosed with Alzheimer’s. Monica has a desire to help seniors and impact their lives through nursing

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Judy Kitts

Business Office Manager

Judy Kitts serves as the Business Office Manager and has nearly 10 years of experience in the senior living industry. A native of East Tennessee, she was born in Tazewell, Tenn., and moved to the Halls area at the age of 7. Judy is a graduate of Halls High School and has been in a management role for over 20 years.

Judy and her husband, the Rev. Mark Kitts, are of Baptist faith, and Mark has pastored for the last 43 years. Judy and Mark have two daughters, Julie Morgan and Danielle Cooper. Together, they have a total of seven grandchildren: Bryson, Adyson, Ty, Nataleigh, Sidnee, Carleigh and Savannah, whom they adore.

 

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Parker Bolin

Director of Culinary Services

Parker has been in the food service industry for over 15 years working in different capacities, such as restaurants and healthcare settings. He truly found his passion serving seniors in various healthcare settings. He loves cooking pasta dishes and Mexican cuisine. In his spare time, he enjoys spending time with his wife, Brittany, and their five kids on their farm where they have 2 horses and chickens.

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Amber Fuentes

Celebrations Coordinator

Amber has worked as a project and activity coordinator for nearly 15 years. Her experience comes from her time in the corporate restaurant and healthcare industries to managing her family’s household for several years full-time. She is originally from Wapakoneta, Ohio and relocated to Knoxville in 2022 with her husband of 18 years, Alberto, and their two kids, Kennedy and Cristian. She recently found her true calling in activity planning for the senior population. She enjoys working in activities because it never seems like work! She adores the time they spend together daily and strives to bring the fun every day. In her free time, she loves watching cooking shows and trying out new recipes with her family.

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Liam McClish

Director of Facility Operations

Liam McClish oversees all things facility operations at the community. He is a Michigan native who grew up in a tiny town in the state’s southwest and has over a decade of experience in facilities and operations management. Before moving to Tennessee, Liam was overseeing daily operations and facility functions for a live music venue and restaurant in Hartford, Conn. He moved to Tennessee and began working in the senior living industry after learning about a family member’s struggles with Alzheimer’s disease. Working in a setting where he can help serve and protect people who are going through the process of entering a senior living community is something he thoroughly enjoys.

Outside of work, Liam enjoys steak, doughnuts, camping, fishing, wakeboarding and kayaking. He also loves his wife and family very much and enjoys spending time with them.

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Ahana Estes

Concierge

With over two decades of experience managing full-service hotels, Ahana has honed her skills in hospitality and operations. In the past decade, she has transitioned into the dynamic realms of for-profit post-secondary education and non-profit organizations, which has contributed to fostering learning environments and community engagement. Outside of work, Ahana loves exploring the great outdoors with her husband Rick, whether it's hitting the trails with their Huskey Waylon in their Jeep or camping in the mountains. She also enjoys immersing herself in literature, unleashing her creativity through crafts, and expressing herself through painting. She is passionate about both professional growth and personal fulfillment and strives to make meaningful contributions in every aspect of her life.

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Aaron Morrell

Activities Coordinator

Aaron works with both Assisted Living and Memory Care residents to ensure they are transported safely to and from medical appointments. Additionally, he ensures residents are involved in activities and is always up to explore Knoxville and surrounding areas with them, even on the weekends! In his spare time, Aaron enjoys playing the guitar and spending time with friends and family.

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Olivia Fisher

Shine Activities Coordinator

Olivia is a Certified Recreational Therapist and graduate of the University of Tennessee where she earned her degree in Therapeutic Recreation. She found her passion for seniors with memory impairment while interning at an assisted living. She is a native of Virginia Beach and resides in Knoxville. Olivia specializes in memory care programming and ensuring our residents are engaged in vibrant activities that fit their cognitive level. She is a ball of energy and will always make you smile! In her spare time, she enjoys wakeboarding and playing pickle ball.

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Ryan Mcnulty

Physical Therapist

Ryan is our full-time onsite physical therapy assistant. You can find him working 1:1 with residents, increasing their mobility, assisting in transfers, enhancing their flexibility and strength. When he isn’t working individually with residents, he is leading our daily exercise program, walking club and much more! Ryan is the Lead Senior Living Therapist for the University of Tennessee Home Health Care. In his spare time, he enjoys spending time with his wife and 7 kids, hiking, and exploring the outdoors.

Now this is living ... senior living!

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